Lesson #380 - Customers

Customers, in general, are dumb. Unfortunately, most of the people who end up interacting with them are worse. There's always that one person wherever you're working who you know should never be the person to talk to a customer, and yet, somehow, whenever a complaint comes in, that fellow employee of yours is the one dealing with the issue. Which only exacerbates things, of course, because now the customer has two complaints, the first being whatever idiotic issue they originally had, and the second being they had to deal with a bigger idiot than them. And this process will never stop.